Income Statement Report

Understand your business performance with clear, detailed financial insights

The Income Statement in Appliance.io gives you a comprehensive breakdown of your company’s revenues, costs, and profitability over a selected period. Whether you’re tracking sales trends, monitoring margins, or preparing financial reports, this tool makes it simple to analyze the health of your appliance business.

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📍 Accessing the Income Statement

To open the report:

1. Head to the sidebar and click Reports.

2. Select Income Statement from the menu.

At the top-right of the report page, you’ll find three export options:

• PDF

• CSV

• Excel

Export your data anytime in whichever format fits your workflow.

Inside the Income Statement, you’ll see two reporting tabs:

• Delivered Sales (Accrual)

• Written Sales (Cash)

This guide will walk you through both.

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🧾 Delivered Sales (Accrual)

The Delivered Sales tab shows revenue recognized when the product or service is delivered, regardless of when payment is received, following accrual accounting standards.

Available Filters

Use the filters at the top to refine your results:

• Date

• Locations

• All Sources

• Customer Class

Need a fresh start? Click Reset Filter to clear all selections.

If you filter by Locations, you can compare individual locations and also see All Locations, which combines data—including locations not currently displayed.

📊 Revenue Breakdown

Revenue is divided into clear, easy-to-understand categories:

• Product Revenue – Sales from products, excluding tax.

• Parts Revenue – Income from parts services.

• Install Revenue – Revenue generated from installation services.

• Protection Plan Revenue – Sales of protection plans or extended warranties.

• Delivery Charge Revenue – Delivery fees collected.

• Haul Away Revenue – Charges for removing old appliances.

• Mileage Revenue – Delivery zone or mileage-based fees.

• Trip Charge Revenue – Charges for service-related trips.

🔄 Adjustments for Returns

This section mirrors the Revenue rows but reflects refunds.

There’s one additional line item here:

• AIO Pay Processing Fee – A fee applied to transactions processed through AIO Pay to support the platform.

🏷️ Discounts

• Discount Sales – The total amount discounted using coupons (not including instant rebates).

At the bottom of Revenue, Adjustments, and Discounts, you’ll find:

• Total Revenue – A unified summary of all three sections.

🛒 Cost of Goods Sold (C.O.G.S.)

Just below Total Revenue is your Cost of Goods Sold.

These rows match the Revenue categories — Product, Parts, Install, Delivery, Haul Away, and Protection Plan — but represent the cost associated with each, providing essential visibility into margins.

📦 Inventory Adjustments

Inventory Adjustments help ensure your Income Statement stays aligned with your Balance Sheet. Since every adjustment impacts both financial reports, accurate tracking is crucial. (For more details, refer to our dedicated Inventory Adjustments article.)

🧮 Net Income

This is the bottom line of your Delivered Sales tab:

• Net Income = Total Sales – Total C.O.G.S.

A clear indicator of your profitability for the selected period.

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💵 Written Sales (Cash)

Now switch to the Written Sales (Cash) tab to view revenue recognized only when actual payment is received — aligning with cash-basis accounting.

Key rules:

• Refundable deposits on quotes do not count as sales.

• Transactions made with credit lines only count as sales after paid off with real funds.

Aside from these differences, the structure matches Delivered Sales:

• Revenue

• Adjustments

• Discounts

• C.O.G.S.

You can review your financials from either accounting perspective, depending on your reporting needs.

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🎉 You’re All Set!

The Income Statement in Appliance.io gives you a powerful, organized view of your financial performance — from detailed revenue categories to margins and net income. Whether you prefer accrual or cash reporting, everything you need is available in just a few clicks. Use these insights to make smarter decisions, understand profitability, and keep your business moving forward with confidence.