Account Receivables Report

Track outstanding payments and stay in control of your cash flow

The Accounts Receivable report in Appliance.io helps you manage the money your business is owed for delivered goods or services that haven’t been paid for yet. It’s designed to give you clear visibility into customer balances, expected incoming cash, and payment behavior—so you can follow up confidently and reduce the risk of bad debt.

With this report, you can:

• Track customer debts and monitor payment status

• Understand how much money is expected to come in

• Identify and follow up on overdue invoices

• Gain insight into short-term income and customer payment patterns

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📍 Accessing the Accounts Receivable Report

To get started, open the sidebar and click Reports.

Under the Accounting section, select Accounts Receivable to open the report page. This is where you’ll find a complete view of all outstanding balances.

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🔎 Using Report Filters

At the top of the report, you’ll see several filters to help you narrow down results, including:

• Search

• Balance Type

• Sales Person

• Customer Class

• Location

• Past Due

• Delivery Status

Most of these are standard filters, but Balance Type and Past Due are especially important to understand.

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💳 Balance Type Explained

The Balance Type filter lets you control which types of balances appear in the report. There are three options:

• All Balances Shows a combined view of balances owed to orders and credit lines.

• Owed to an Order Displays orders with a balance due. Aging categories (such as 1–30 or 31–60 days) are calculated based on the order date.

• Owed to a Credit Line Shows orders that contain unpaid or partially paid credit lines.

This filter helps you focus on the exact type of receivable you want to review.

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⏰ Past Due Filter

The Past Due filter organizes balances by aging category, making it easy to spot late payments. It’s a useful tool for prioritizing collections and keeping overdue accounts from slipping through the cracks.

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🔄 Resetting and Exporting the Report

If you want to clear all applied filters and return to the default view, click Reset Filter.

To download the report, click the Export button. You can export the data in PDF, Excel, or CSV format. Keep in mind: the exported report will reflect whatever filters are currently applied.

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📊 Understanding Report Columns

The Accounts Receivable report includes several key columns, such as:

• Customer Name

• Sales Person

• Store

• Invoice

• Invoice Date

• Delivery Date

• Delivery Completion

You’ll also see Payment Terms (for example, Net 15 or Net 30), followed by the Due Date. From there, balances are broken down into aging columns ranging from Current to Over 90 days. For more details on how these aging buckets work, refer to the Customer Lines of Credit article.

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📧 Email Statements to Customers

On the left side of the table, each row includes a checkbox. Once you select one or more orders, the Email Statement button becomes available.

This feature lets you send an email statement directly to the selected customer, summarizing their outstanding balances—making follow-ups quick and efficient.

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🎉 You’re All Set!

The Accounts Receivable report gives you the tools you need to track balances, monitor overdue payments, and maintain healthy cash flow—all in one place. With flexible filters, clear aging breakdowns, and easy export and email options, managing receivables in Appliance.io is simple and effective.