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Documentation Index

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The Delivery Schedule Settings page in Appliance.io allows you to manage delivery methods, set daily capacities, configure regional delivery zones, set pricing, enable auto-scheduling, and more. It’s designed to help your logistics run smoothly by giving you full control over when and how deliveries are made.

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📍 Accessing Delivery Schedule Settings

To begin, open the sidebar and click Settings. Under the Basic Settings section, select Delivery Schedule. You’ll see several sections on this page, each one controlling a key area of your delivery workflow: Let’s break down each one.

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🚚 Delivery Method

At the top of the page, you’ll find the Delivery Method dropdown. This shows all existing delivery methods in your system. To create a new method, click Create New Delivery Method — and if you need help, we have a separate article with a full walkthrough.

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⏰ Cut-Off Time

The Cut-Off Time section lets you control which schedule applies based on when an order is placed. Switch the toggle to Yes to enable the feature. ​ Then choose your Schedule Type:
  • Same Day – Orders placed before your cut-off qualify for same-day delivery.
  • Next Day – Orders placed before the cut-off will be scheduled the following day.
  • Custom Lead Time – Add a specific number of days before scheduling becomes available.
Finally, set your Cut-Off Time. Orders placed after this time will automatically follow the next eligible delivery schedule.

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🔤 Abbreviation

Use the Abbreviation field as an internal shorthand name for the delivery method. You can enter up to 4 characters, making it quick and easy to identify throughout the system.

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📅 Schedule Rules

This section defines your weekly delivery and home-visit availability. For each day of the week, you can:
  • Toggle Active/Inactive
  • Set a Delivery Limit
  • Set a Home Visit Limit
If a day is inactive, all fields become disabled, and users (except Superadmins) won’t be able to schedule deliveries for that day.

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⌛ How Delivery Limits Work

Delivery limits count orders with different delivery addresses. Example: If your June 7th delivery limit is five and you already have four orders scheduled:
  • Scheduling an order to a new address will hit the limit.
  • Scheduling an order to the same address as an existing one will still be allowed.
This helps optimize routing and truck capacity.

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🌴 Holidays

The Holiday section allows you to manually set special rules for specific dates — such as national holidays or days with reduced staffing. Click Add Holiday to create one. For full details on configuring holidays, see our dedicated article.

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📍 Delivery Zones

Delivery Zones help you organize delivery areas based on ZIP codes. Each zone can have its own delivery schedule — either weekly or manually configured. Click Add New Delivery Zone to create one. You can view, edit, or delete zones using the Action column. For a deeper guide, see our Delivery Zones article.

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🤖 Auto Schedule

Auto Scheduling helps streamline communication with customers once their items arrive in stock. You’ll see two toggles:
  • Auto-Scheduler Default – Automatically enables auto-scheduling for all orders.
  • Lock Auto-Scheduler Default – Prevents the default setting from being changed at the quote or order level.
Next, choose your Notification Timing:
  • Send when any items arrive in stock – Customers can schedule items one by one.
  • Send when all items have arrived – Ensures one complete delivery, reducing trips and costs.

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💲 Pricing Zones

Pricing Zones allow you to group ZIP codes and apply region-based delivery fees. You can:
  • Add a new pricing zone
  • Edit existing ones
  • Delete zones from the Action column
Pricing Zones help ensure accurate and consistent delivery charges during checkout and invoicing.

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🚚 Delivery Options

The Delivery Options section lets you manage the delivery services your customers can choose from. Each option includes:
  • Name
  • Description
  • Pricing
You’ll also see two tabs:
  • Active – Your current live delivery options
  • Archive – Options you’ve previously archived
Use the Action column to edit or archive any option. To learn how to add a new Delivery Option, check out our step-by-step guide.

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🎉 You’re All Set!

You now have full control of your delivery operations through the Delivery Schedule Settings page. From configuring methods and cut-off times to managing zones, pricing, and auto-scheduling — Appliance.io gives you the tools to build a fast, flexible, and reliable delivery experience.